Privacy Policy

Blootou Intelligence may collect information you provide directly to us, including your name, email address, phone number, mailing or billing address, date of birth, account credentials, course selections, payment-related records, support messages, and other information you submit through our website, forms, or student portal.

Where required for identity verification, account administration, compliance, or fraud prevention, we may also collect driver's licence information, including licence number, province of issue, expiry date, and images of identification documents. We may additionally collect technical information such as device data, browser data, IP address, usage logs, and interactions with our website or learning platform.

We use personal information to operate Blootou Intelligence services, create and manage student accounts, process enrollments, confirm payments, issue invoices, deliver course materials, schedule sessions, respond to support requests, maintain platform security, and communicate administrative or service-related updates.

We may also use information to improve our programs, analyze website and learning platform usage, prevent fraud, meet legal obligations, and maintain internal records. Blootou Intelligence does not sell personal information.

Blootou Intelligence uses third-party infrastructure and software providers, including Supabase for database, authentication, storage, and related backend services, and Vercel for hosting and deployment. We apply administrative, technical, and organizational safeguards that are appropriate to the sensitivity of the information we handle.

No system can be guaranteed to be completely secure. While Blootou Intelligence works to protect personal information against unauthorized access, loss, misuse, or disclosure, you acknowledge that transmission and storage risks cannot be eliminated entirely.

Blootou Intelligence may rely on third-party providers to support payment processing, file storage, analytics, infrastructure, email delivery, communications, or course operations. These providers may process personal information on our behalf only to the extent reasonably necessary to provide their services to us.

When we use third-party providers, we expect them to protect information using appropriate safeguards and to handle personal information in accordance with their contractual obligations and applicable law.

Driver's licence data is treated as sensitive information. Blootou Intelligence uses this data only for identity verification, account administration, fraud prevention, or compliance-related review where reasonably required.

Identification records are stored with restricted access and are retained only for as long as necessary for the purpose for which they were collected, subject to legal, security, dispute, audit, or record-keeping obligations.

Blootou Intelligence may use cookies and similar technologies to support authentication, session continuity, security, website functionality, preference storage, and aggregate analytics. Some features of the website may not function properly if essential cookies are disabled.

Where non-essential tracking or analytics tools are used, Blootou Intelligence may update its practices and consent mechanisms over time to align with applicable legal requirements and platform changes.

Under Canadian private-sector privacy law, including PIPEDA, individuals generally have the right to know why personal information is collected, how it is used, and to request access to personal information held about them. Individuals may also request corrections where information is inaccurate or incomplete.

You may contact Blootou Intelligence to ask questions about our privacy practices, to request access to your personal information, to request corrections, or to challenge our compliance practices. Blootou Intelligence will review and respond to reasonable requests in accordance with applicable law, subject to legal, contractual, security, and operational limits.

Blootou Intelligence retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including account administration, educational delivery, support, billing, compliance, fraud prevention, dispute resolution, and record-keeping.

When information is no longer required, Blootou Intelligence may delete, anonymize, or securely destroy it, subject to backup processes, legal obligations, or legitimate business needs.

Questions, requests, or concerns about Blootou Intelligence's privacy practices may be sent to sales@blootou.com. Blootou Intelligence Inc. operates from Vancouver, British Columbia, Canada.